Friendly computer help in your own home, without the jargon
Slow laptop? Pesky virus? Wi-Fi that just won't behave? I can come to your home, take a look and get things working properly again. I'll explain everything in plain English and I'm always happy to answer questions along the way — all for a simple £36 per hour.
Home computer support
Need a hand with your computer or technology?
Whether something has suddenly stopped working or you'd simply like someone patient to show you how to do something, I'm happy to help. No call centres and no confusing tech-speak — just friendly, straightforward help from someone local.
How I can help
The sort of problems I help with every week
From slow computers and Wi-Fi problems to setting up a new laptop, printer or email account, I can help get things working the way they should. If you're not sure what the problem is, don't worry — just tell me what's happening and I'll take it from there.
How it works
Getting help couldn't be simpler
Get in touch and tell me a little about what you need help with. I'll arrange a convenient time to visit, take a look and explain what I recommend in plain English.
Simple pricing
£36 per hour. Nice and straightforward.
I charge a straightforward £36 per hour for home computer support. I'll always give you an idea of what's involved and how long I think something is likely to take, so you're not left guessing. If I don't think something is worth repairing, I'll tell you.
- No call-out fee within Norwich
- Billed by the half-hour after the first hour
- Straightforward, honest advice
- If it isn't worth fixing, I'll tell you
Friendly, in-person computer help in your own home.
- Home visits across Norwich
- Repairs, setup, tune-ups & advice
- Patient, jargon-free guidance
- Follow-up help if you need it
Where I can help
Local computer help in Norwich & the surrounding villages
I'm based locally and cover Norwich and many of the surrounding areas. Not sure whether I can get to you? Just ask. If you're a little further away, I may still be able to visit or help you remotely.
FAQs
A few questions you might have
If technology isn't your thing, don't worry. I've answered some of the questions I'm commonly asked below. If there's anything else you'd like to know, just get in touch.
Get in touch
Need some help? Just give me a shout.
Tell me a little about what's going wrong and the best way to contact you. You don't need to know the technical name for the problem — just describe what's happening as best you can and I'll get back to you to arrange a convenient time.
- Call me 07405 145828
- Email me help@tnegroup.co.uk
- Hours Mon–Sat, 9am–6pm